Here I go again! Please don’t read this entry if you are looking for mystery book fare. This is yet another one of my rants!
Whatever happened to customer service?!? Is there anyone out there who remembers the time when you could actually “order” something from a department or grocery store? I do!
It used to be that when you went to … say … Walmart, Walgreen’s, Michael’s, ETC, and they didn’t have a product that they normally carry, you could speak to the person in charge of that area and they would special order it for you. They would actually call you when it arrived at the store.
Those days (I’m afraid!) are long gone. When you finally track down the person in charge of a given department, you are invariably told “They send us what they want.” and that there is no special ordering of any kind. Sometimes you get a super nice department manager who will, however, take your name and phone number and say that he/she will call you the next time the store has that particular product. The super nice department manager will then pull a piece of scrap paper out of his/her pocket and take down all of the necessary information… so that he/she can call you just as soon as the particular product is sent by “THEM“…
Don’t hold your breath!
I don’t like to recall the “good, old days”… You know, when we, as children had to walk five miles through snow storms just so that we could get to school (à la Little House on the Prairie!) for our daily 3 Rs, but I just have to say one last thing>>>
I do miss the “good, old days”!
